Towing User Management Guide

Manage Your Drivers & Staff Efficiently!

ParkPlus makes managing your towing team's access simple and powerful. Add drivers and office staff, assign roles, control permissions, and even set up commission structures directly within the system. Keep your team organized and ensure everyone has the right tools for their job.

Why it's great: Streamline onboarding, control access securely, and manage commissions all in one place.

Finding the User List:

Look for a 'Users', 'Drivers', or 'Staff Management' option in your main navigation menu. Clicking this shows a list of all current user accounts for your towing company.

Adding a New User (Driver/Staff):

Get your team members set up in ParkPlus:

  1. Locate "Add User" Button: On the main 'Users' page, click the "Add User", "New User", or button.
  2. Fill in User Details: This opens the 'User Configuration' page. Fill in the user's details:
    • First & Last Name: Enter their full name.
    • Email: Their login username. Ensure accuracy!
    • Password: Create a temporary password.
    • Phone: Enter their contact number.
    • Group/Role: Select their permission level (e.g., 'Admin', 'Driver').
    • Enabled: Check to activate the account immediately.
    • Force Password Change: Highly Recommended! Check to require a password change on first login.
  3. Configure Commissions (Optional): Set up how this user earns commission:
    • Choose the commission type:
      • Flat Rate: Earns a fixed amount per tow. Enter the dollar amount (e.g., `10.00`) in the 'Flat Rate' box.
      • Percent: Earns a percentage of the tow fee. Enter the percentage (e.g., `15`) in the 'Percent' box.
      • Leave blank or select 'None' for no commission via this system.

    Benefit: Track commissions automatically based on completed tows.

  4. Review & Save: Review all entered information carefully, then click the "Save", "Create", or "Submit" button.

Editing an Existing User:

Update details, change roles, or adjust commissions:

  1. Go to User List: Navigate to the main 'Users' list.
  2. Find User: Locate the user you want to edit.
  3. Click Edit: Click the "Edit", "Configure", or pencil icon () next to their name.
  4. Make Changes: Modify any details as needed (name, email, phone, group, enabled status, password change flag, commission settings).
  5. Save: Click "Save", "Update", or "Submit" to apply changes.

Deleting a User:

When a team member leaves:

  1. Go to User List: Navigate to the main 'Users' list.
  2. Find User: Locate the user to remove.
  3. Click Delete: Click the "Delete", "Remove", or trash can icon () next to their name.
  4. Confirm: Confirm the deletion when prompted.
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